Trouble with Loan Payments

Facing Financial Hardship?

If you have fallen behind on your mortgage payments and are experiencing economic hardship that interferes with your ability to repay your mortgage loan, there are options available, which, may help.

How to Request Help

Contact our Servicing Department toll free at 1-877-541-2634, extension 6252 to request assistance. You may also contact us by email to loan-workout@bankofinternet.com

You should be prepared to provide some basic financial information when discussing options for avoiding foreclosure. For example;

Loan Modification

Repayment Plan

You will be required to send a completed Financial Statement to Bank of Internet (FNMA Form 1003)- Click Here to Download Form-to the address listed below, along with a letter explaining the reason you are unable to maintain your current monthly mortgage payment:

Where else can you get help?

Additional resources are available from the U.S. Department of Housing and Urban Development (HUD). Call 1-800-569-4287 to find a HUD-certified housing counseling agency or visit their website at www.hud.gov.