I just love doing business with your bank! Last Friday I remembered that I had 2 CDs maturing on 8-13. I also noticed the great interest rate on your 18 month CD. Using the "contact" box on your web site I requested that I wished to redeem the CDs and purchase a new 18 month CD. I received an e-mail today indicating that everything was taken care of. No forms, no telephone calls, no hassle. I don't even check CD rates at other banks anymore because your service is so good.

I was completely truthful when I said that it was the easiest and most pleasant and professional loan process I have ever been through. And Ms. Mitchell actually knew her business. This is very unusual in our current environment. I work for a company that is in financial services on the Internet, and I know good competition when I experience it.

I want to thank you and your staff for all the help you have given me with the recent problem I had with my purse being stolen. There are many thing I have learned through this ordeal,
1. I will no longer carry a check book with me, if I think I will be needing a check, will only carry one or two.
2. Continue to only have a small balance in the account with the Debit card I use.
3. To be more alert of people near me, and while working will no longer carry a purse, only have my Debit card on my person.

Great start with myrvbank.com! I like being able to change the text size for one thing.

I just got off the phone with Jessica discussing on-line access and the renewal of my CD. My experience with your bank has been excellent and the staff very helpful.

New bill payment service:

I’ve had my account for almost two years now and I continue to be impressed by the level of service provided by Bank of Internet. I recently financed a home purchase through your website and the service was very fast and professional. I don’t see how it could have been easier or more convenient.

No response necessary - just wanted to thank you for offering great products and a very user friendly site. Also, your "live" customer service people are helpful and even better they are all cheerful. You must treat them well .

Just a note of thanks from a happy senior from NJ.

I opened a Senior Account in May and have recently started electronic bill paying. I first read about Bank of Internet in the Santa Fe New Mexican paper and was attracted by the favorable rates and perks of the Senior Account. I had several questions at first, which were answered by your very helpful and courteous support staff. Although I still maintain a balance in a local account for convenience, I intend to do the majority of my banking through Bank of Internet. I am more than satisfied.

Thank you very much for your reply. It really is important that the President of the bank takes the time to respond to a customer or potential customer's concerns. I do appreciate your e-mail.

I'm a bank investor both, individually and through our investment club. Just wanted to let you know that a couple of our members have refinance with BofI and one of our members recently purchase a house as well. All of them are giving BofI extremely high marks for the kind of service they received. In particular the ease of process and of course the low rates and professional service. The person who purchased the house recently told me that the realtor was skeptical at first but then after the process was completed she was very impressed with Bofi and stated that she has never seen such an efficient bank.

I live in New Jersey and was a little apprehensive opening a checking account with "The Bank of Internet" a little over a year ago. Since then, I have opened a savings account and several CD's.