Customer Testimonials

At Bank of Internet USA, we take the trust our customers place in us very seriously. When they express satisfaction with our , , , , , , and other products and services, we consider it praise of the highest order. We invite you to read a sampling of some of the customer testimonials we have collected over the years and then explore some of these banking products and services for yourself. We would be honored to welcome you as a Bank of Internet USA customer.

  • "Professional delivery

    Melissa was the reason I selected Bank of Internet USA. I was receiving offers from several entities including others from the COSTCO Refinance Program. It was Melissa's professional delivery early on that persuaded me to pick your company."

    -Angela W.

  • "Easy to work with

    Ryan and Christy were both great and easy to work with."

    -Nathan P.

  • "All-star team members

    Bob and Michael - thanks! All star team members who worked with a tight time frame!"

    -Michael K.

  • "Best I have ever dealt with

    Barbara was excellent and consistent, friendly and helpful from the first Saturday telephone call right up to loan closing. She was terrific to work with. I have done internet loans as well as had local loan officers. She was the best I have ever dealt with. Barbara is an important and valuable asset for Bank of Internet. Susan impressed me with her dedication to getting my loan to close. There were many balls in the air with my loan and she never allowed one of them to hit the deck. Susan is very knowledgeable and hard working."

    -Mark B.

  • "Very happy with the professionalism

    I was very happy with professionalism of both Barbara and Tina"

    -Tomasz G.

  • "Always available to respond to my concerns

    I was very lucky to have Patricia as my mortgage consultant. She is very knowledgeable, courteous, patient and with a very positive attitude. Every time I had a question, she was always available to respond to my concerns. She is an outstanding mortgage consultant. Just great! I could not have been more pleased with her services. Also, Erica, account manager. She was very helpful too. I was very happy with the way the process went so smoothly. Thank you both!"

    -Nora C.

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