Customer Testimonials

At Bank of Internet USA, we take the trust our customers place in us very seriously. When they express satisfaction with our , , , , , , and other products and services, we consider it praise of the highest order. We invite you to read a sampling of some of the customer testimonials we have collected over the years and then explore some of these banking products and services for yourself. We would be honored to welcome you as a Bank of Internet USA customer.

  • "Excellent Service

    From beginning to end, the process was smooth and user friendly. Receiving a call from a live person was comforting and reassuring. I will certainly tell others about BOI."

    Wylie, TX

  • "Personal Loan application experience with BofI

    The application process is very efficient. Everything is done online and the support team is wonderful! I am very impressed and will recommend BOI to my friends."

    Hillboro, OR

  • "Fast and straightforward

    Mr. Morehead and Mr. Sullivan were knowledgeable and a pleasure to work with. Fast and stress free process with great online program that keeps you updated."

    Great Neck, NY

  • "Tell your friends!

    The website is so easy and user friendly. The customer service is outstanding. Ken Sullivan was friendly, knowledgeable, and took the time to answer all my questions. From start to finish, money was in my account in less than 24 hours!"

    Valhalla, NY

  • "A WOW Customer Service Experience…

    Pleased to let you know that I received a "WOW" Customer Service experience from your associate Arlene this afternoon. She represents BofI in the most positive manner by addressing all my questions in an orderly, professional and warm manner. Please pass this on to her supervisor as she really deserves the praise: she earned it!"


  • "The process was extremely easy and straight forward…

    I found Bank of Internet through a friend who referred me after his positive experiences he's had with the bank. When I went to sign up for a checking account, the process was extremely easy and straight forward. I got in touch with a representative to ask him questions about any hidden monthly fees or maintenance fees. I was pleased and relieved to find there's no hidden fees like other banks love to charge and no minimum monthly balance. They also offer great features like mobile banking and mobile deposit which some banks incredibly still haven't come around to offering. I appreciate the fact Bank of Internet USA offers a cash back rewards program that I will definitely make use of in the future. I'd like to point out that during this process, the representative was extremely attentive, friendly, and eager to answer all of the questions I had to ask. Based on my experience so far, I'd recommend Bank of Internet USA to family and friends."

    -Steve J

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