Have questions? We have answers!
The easiest way to get in touch with Bank of Internet USA is to use the form to the right to submit your question. You’ll receive a response from one of our representatives by the end of the next business day.
Bank of Internet USA takes your privacy very seriously. Please DO NOT include personal or private information with your inquiry.
Alternatively, reach out to us at firstname.lastname@example.org.
Report Lost/Stolen - ATM/Check Cards
24 Hours a day, 7 Days a week
Automated Telephone Banking
Multifamily Lending (Apartment Bank)
Calling outside the U.S.
(your country's exit code) +
Bank of Internet USAP.O. Box 509127San Diego, CA 92150
DO NOT SENDNext Day Letters via U.S. Postal Service(USPS Overnight Express Mail®) A 1 to 2 day delay in delivery could result.
Bank of Internet USAAttn: (Department/Staff Name)4350 La Jolla Village DriveSuite 140San Diego, CA 92122
Methods Available Include:UPS, FedEx, DHL, Next Day, etc.
Bank of Internet USA accepts applications for accounts only through this website. View our products and services for details of accounts and services.
Before mailing your letter, be sure the mailing address is correct and the right amount of postage has been affixed to the envelope.
Office Hours of Operation
Monday through Friday9:00 A.M. to 5:00 P.M. PT
Phone Hours of Operation
Monday through Friday6:00 A.M. to 6:00 P.M. PT
New Year's Day*
Martin Luther King Day
*Offices will be closed at 1:00 PM (PT) on Thanksgiving Eve, Christmas Eve, and New Year's Eve.