24 Hours a day, 7 Days a week
Multifamily Lending (Apartment Bank)
Calling outside the U.S.
(your country's exit code) +
Office Hours of Operation
Monday through Friday9:00 A.M. to 5:00 P.M. PT
Phone Hours of Operation
24 Hours a day, 7 Days a week1
New Year's Day
Martin Luther King Day
If you have questions about any of our checking, savings, mortgage, business banking, online banking, or other products or services, we would be pleased to provide you with clear, straightforward answers.
The easiest way to get in touch with Bank of Internet USA is to use the form to the right to submit your question. You’ll receive a response from one of our customer service representatives by the end of the next business day.
If you are currently a Bank of Internet USA customer and you have an inquiry regarding your account, please log into your Online Banking account to send a secure message.
Bank of Internet USA takes your privacy very seriously. Please DO NOT include personal or private information with your inquiry.
Alternatively, you can reach out to us by email at firstname.lastname@example.org.
Before mailing your letter, be sure the mailing address is correct and the right amount of postage has been affixed to the envelope.
Bank of Internet USAP.O. Box 509127San Diego, CA 92150
DO NOT SENDNext Day Letters via U.S. Postal Service(USPS Overnight Express Mail®) A 1 to 2 day delay in delivery could result.
Bank of Internet USAAttn: (Department/Staff Name)4350 La Jolla Village DriveSuite 140San Diego, CA 92122
Methods Available Include:UPS, FedEx, DHL, Next Day, etc.
Bank of Internet USA accepts applications for accounts only through this website. View our products and services for details of banking accounts and services.