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Bank of Internet USA Earned Costco Mortgage Program's Top Service Provider Award


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  • 01/01/2014

    user8185746

    "I highly recommend Bank of Internet USA for a home mortgage. I was a first time homebuyer and new to the mortgage application process. Evan Lutz was patient, thorough, responsive, timely, and extremely helpful in advising me on the nuances of the process, and helping me get preapproved. Once I had a purchase contract, Ethan Landau, loan officer, facilitated my mortgage with the same level of professionalism, responsiveness, and patience. The entire process took less than 30 days, and there were no surprises in the end. I am 100% satisfied with Bank of Internet USA.

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  • 3/2/16

    Sharon S

    "Emily Altoro and Melissa Wallen were fantastic. I never felt like I was passed along in the process but that there was a team working together. I passed on a competitor because I felt more comfortable with Melissa from the first contact. Thank you both for a great experience.

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  • 11/08/2013

    omadzi

    "Working with BofI was a pleasure. They were responsive, knowledgeable and I wouldn't expect anything less than excellent customer service by a company that is Costco's preferred lender. It was my first time buying a home and they were there to answer questions and explain everything clearly and patiently throughout the process. At first my Realtor was somewhat apprehensive about working with out of town lender, but now she calls BofI "Bank of Costco". Crystal and Whitney were excellent. No hesitation to recommend them.

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  • 10/01/2013

    user38665453

    "We are very pleased by the exceptional services received so far. The loan officer, David Logreco, is the best and trustworthy loan consultant we have ever worked with. He was always courteous, professional, and honest during our loan application process. The loan processor, Ethan Landau, was very responsive and on top of our application, so that we were able to close our loan in 3 weeks by the deadline. Their expertise in this field as well as their willingness to go above and beyond in customer services has earned our trust. All in all, thanks to David, Ethan, and Bank of Internet USA Management!

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  • 3/2/2016

    Sharon S

    "Total value includes the purchasing experience and trusting the people you are buying from. Emily Altoro and Melissa Wallen were fantastic. I never felt like I was passed along in the process but that there was a team working together. I passed on a competitor because I felt more comfortable with Melissa from the first contact. Thank you both for a great experience.

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  • 3/12/16

    Edward H

    "I have closed 3 mortgage situations going through Joshua Massieh #1. He has always been the best, made me feel like a friend and is terrific. I have and always will contact him when I need mortgage services. This time I also had the opportunity to work with Scott Shedd and Derrick Davenport who were top shelf and a pleasure to work with. Today when customer “No Service” is so rampant in our business community it's very refreshing to work with Bank of Internet USA who employs some of the best customer service driven people I have ever experienced. Thank You

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Who is Bank of Internet USA?

Bank of Internet USA is a division of BofI Federal Bank, one of the fastest growing banks in the nation. We are a publicly traded (NASDAQ: BOFI), FDIC insured, Equal Housing Lender with a proven track record that has earned us Costco Mortgage Program's Top Service Provider of 2012 award. We will work with you every step of the way to make your mortgage process simple and painless, and also to save you the most amount of money possible.